THIS PAGE SETS OUT THE TERMS ON WHICH TWILERT PROVIDES YOU WITH THE SERVICES (DEFINED BELOW) AND ACCESS TO WWW.TWILERT.COM (“WEBSITE”). PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES AND THE WEBSITE. BY USING THE SERVICES AND THE WEBSITE (WHOLLY OR PARTLY) IN ANY WAY, YOU AGREE TO BE BOUND BY THESE TERMS. TWILERT RESERVES THE RIGHT TO UPDATE AND CHANGE THE TERMS OF SERVICE FROM TIME TO TIME WITHOUT NOTICE. ANY NEW FEATURES TO THE SERVICE THAT WE RELEASE IN THE FUTURE SHALL BE SUBJECT TO THE TERMS OF SERVICE. CONTINUED USE OF THE SERVICE AFTER ANY SUCH CHANGES SHALL CONSTITUTE YOUR CONSENT TO SUCH CHANGES. A BREACH OF ANY OF THE TERMS BELOW MAY RESULT IN THE TERMINATION OF YOUR ACCOUNT. YOU AGREE TO USE THE SERVICE AT YOUR OWN RISK.
Information about Twilert
1.1 The Website is owned and managed by Twilert Limited, a company registered in Puerto Rico and having its mailing address at 1413 Ave. Ponce De Leon, 4th Floor, San Juan, PR 00907.
1.2 Twilert provides a monthly and annual subscription service which offers a facility to create and receive alerts via email to monitor Twitter activity based on specific search criteria (“Services”).
1.3 Twilert does not operate a telephone support service and may only be contacted by email at [email protected], by filling out the form on our Contact Us page, or by writing to the registered address in clause 1.1.
1.4 There are four Service subscription packages: Basic, Pro, Agency, and Enterprise. A 30-day free trial of the Pro package is available. After the free trial period, you will need to subscribe on a monthly or annual basis to continue using any part of the service.
1.5 You may terminate your subscription at any time (see Section 5, below).
Registration
2.1 To use the Services, you will need a Twitter account and be required to authorize Twilert Staging to use your Twitter account.
2.2 Twilert will not have access to your Twitter password, nor will it be able to post on your behalf or access your direct messages. You are free to revoke Twilert’s access at any time from the Applications tab of your Settings page on Twitter.com.
Terms of Use
3.1 You must be 18 years or older to use this service.
3.2 You accept that the use of this service is at your own risk.
3.3 You use the service on an ‘as available’ basis, and Twilert does not provide any warranty as to the availability, timeliness, accuracy, or comprehensiveness of the Twilerts that it sends to you.
3.4 You acknowledge that Twilert relies on data supplied by Twitter. The service also depends on servers provided by third parties.
3.5 You agree that Twilert shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from: the use or inability to use the service; the cost of procuring substitute goods and services; or any other matter relating to the service.
3.6 The failure of Twilert to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision.
3.7 The Basic and Pro Services are for one email recipient only. To separate Twilerts by groups and to different email addresses, you would need an Agency or Enterprise Service package.
3.8 If you are on a Pro, Agency, or Enterprise Service subscription, we will archive your searches. While we will make all reasonable efforts to retain your searches during your subscription period, you should ensure you archive any important searches separately. You acknowledge that you will not hold Twilert liable for any loss of your archived searches.
3.9 If, for any reason, your payment to the service stops, we may terminate your account and delete any archived searches.
Payments, Upgrades, Downgrades, and Refunds
4.1 You may use the Pro Service free for 30 days to assess its suitability for your needs. After this date, you will need to sign up for a Basic, Pro, Agency, or Enterprise monthly or annual subscription to continue receiving the Service.
4.2 A valid credit card is required for paying accounts. If your credit card cannot be charged, we may stop your service and delete any saved archives of your previous searches.
4.3 If you have signed up for a Basic, Pro, Agency, or Enterprise account, you will be billed monthly in advance for the monthly subscription, or annually in advance for the annual subscription.
4.4 There is no partial refund for a cancellation of your subscription.
4.5 You may upgrade or downgrade your subscription package at any point. An upgrade will occur immediately, and you will be charged the additional amount for the days left in your current billing cycle. Because we cannot offer a partial refund for any portion of the package you have signed up for, any downgrade to your subscription service will not take place until the next billing date. Note: If a subscription has a pending change (upgrade, downgrade, or cancellation) for the next renewal, any subsequent subscription changes will overwrite the existing one.
4.6 You give permission for Twilert to use your logo or brand name on the Twilert website. Usage includes on-site marketing content, blog posts, emails, and other marketing related to Twilert.
Termination
5.1 There is no notice period, and you may cancel your subscription at any time. Please note that we do not refund any part of a subscription period that has been billed but is unused. A subscription that is canceled will continue through its current billing cycle. At the end of the current billing cycle, the subscription will terminate, and you will no longer be billed.
5.2 If an account is canceled, it may be reactivated as long as it is done so before the next billing cycle.
5.3 Once the next billing cycle has been reached, the account becomes expired. An expired account cannot be reactivated; a new subscription will need to be applied, and any archived materials will be lost.
5.4 Twilert, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your archived searches or your access to your Account. Twilert reserves the right to refuse service to anyone for any reason at any time.
Modifications to the Service and Prices
6.1 Twilert may from time to time modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
6.2 Twilert may from time to time change or amend the subscription costs with or without notice. These changes will only apply to new users of the service after the price change.
6.3 Twilert shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service. Any questions regarding this or any part of the Twilert Service should be directed to us as outlined in clause 1.3 above.